Support & Service Price
Support & Service Price
At Erazem Sdn Bhd, we are committed to ensuring the long-term success of your organization through reliable support, expert consultation, and seamless service implementation. Our support services are tailored to meet the evolving needs of your business, allowing you to focus on what matters most—growing your business and serving your customers.
- Our Support Services Include:
- Implementation & Setup
- User Training
- Customization & Configuration
- Ongoing Maintenance
- Business Process Consultation
- Onsite Support & Training
- Ideal for clients who prefer in-person assistance within Klang Valley.
- MYR 200.00 for the first 2 hours
- MYR 50.00 for each additional hour
- Payment Term: Cash upon completion
- Note: For locations outside Klang Valley, travel charges may apply
- Remote Support & Training
- Cost-effective and convenient, suitable for nationwide and international clients.
- MYR 100.00 for the first 2 hours
- MYR 25.00 for each additional hour
- Payment Term: Prepaid
- Availability: Only during office hours
- Note: After-hours support may incur additional charges
- Phone Support
- Phone support is available for real-time assistance.
- Free for the first year
- MYR 500.00/year from the second year onward
- Payment Term: Prepaid
- Note: Unlimited during office hours; additional charges apply for after-hours support